Gento's In-Home Health Agency Onboarding Guide App Walkthrough

Video
Oct 01, 2019
by Gento

Gento’s In-Home Health Agency Onboarding App Guide

If you’re reading this agency onboarding guide, you’re either just started working with Gento or consider partnering with us from all your medical staffing needs. Regardless of what stage of the process you’re in, we compiled a list of videos that will help you learn the system and discover how easy it is to navigate.

On your mark. Get set. Go!

Related: Why Outsourcing Your Medical Staff Will Save You Cash

How To Download An Organization Invoice

To download an organization invoice, simply:

After logging into the Gento app
Click on the Organization Invoices tab on the left side of your screen
You can choose to download all the invoices by clicking Download All PDF Invoices, or you can download them individually by clicking Download Selected PDF Invoices.
To view the invoice, simply click on the Invoice Number and that will redirect you to the proper screen.

How To Check Collaboration Notes

To check for collaboration notes:

After logging into the Gento app
Click on the Service Request tab on the left side of your screen
From here, type the name of the patient into the search bar
In this case, we’re going to use the name Fake Person.
Now, above the three-month calendar and to the right, you’ll see the Clinical Team Collaboration Notes Tab. Click it.
Here you’re going to see all the messages from the case coordinators and other Gento staff regarding the patient.

How To Download A Communication Note

To download a communication note:

After logging into the Gento app
Click on the Service Request tab on the left side of your screen
From here, type the name of the patient into the search bar. In this case, we’re going to use the name Fake Person.
Below the three-month calendar, you’ll see communication notes and to the right of that, the Print Notes tab in blue. Click it, and the system will automatically download a PDF version on the file.

Boom! Easy day, right!

Also Read: This Simple Hustle Can Pay Off Your Student Debt In No Time

How To Download A Patient Note

To download a patient note:

After logging into the Gento app
Click on the Service Request tab on the left side of your screen.
From here, type the name of the patient into the search bar. In this case, we’re going to use the name Fake Person.
Below the three-month calendar, you’ll see a red tab Print All Notes. If click, the system will download all the patient notes in an associate with this episode in a PDF version.
If you’re looking for a single note, scroll down to the patient visit and to the right, a Print Notes tab in blue. Click it, and the system will automatically download a PDF version on the file.

How To Search For A Patient

To search for a patient:

After logging into the Gento app
Click on the Service Request tab on the left side of your screen.
From here, type the name of the patient into the search bar. In this case, we’re going to use the name Fake Person.

There you go!

How To Message A Clinician (2 Ways)

To message a clinician:

After logging into Gento
Click on the Messages tab on the left side of your screen
Search for the clinician’s name and then the patient it’s regarding
Type your message and click send

Now, there’s another way to do it.

Click on the Service Request tab on the left side of your screen
Click on the patient’s name
Click on the Clinical Team Collaboration Notes tab.
Type your message, then click add

You did it!

If you want us to create any other instructional video for the agency onboarding guide, feel free to comment below. For more information visit Gento’s YouTube Channel from more content.